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  1. Planet4
  2. PLANET-4753

#416144: [Philippines] Featured image not showing in Latest Updates

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Should have Should have
    • 2.21
    • None
    • 2
    • Block: Articles
    • Sprint #122

      Original request from Ayip:

      This is the link to the article: https://www.greenpeace.org/philippines/publication/4066/toxic-air-the-price-of-fossil-fuels/

      The picture didn't show at: https://www.greenpeace.org/philippines/

      • - - - -

      They tried re-uploading the image (and then we flushed the object cache) but it didn't help:

      > Hi Anastasia,
      >
      > I have re-uploaded the image and even changed the format of the picture
      > (cause we have to use this particular visual), but still not working
      >
      > Please kindly investigate it and let me know the update.
      >
      > Cheers,
      > Ami
      >
      > On Thu, Feb 13, 2020 at 6:55 PM Anastasia Melekou via RT <
      > global-it@greenpeace.org> wrote:
      >
      > > Hi Ayip,
      > >
      > > It seems that there was a similar issue yesterday and the P4 team released
      > > a hot fix for it that should have fixed it. I see the post was created
      > > yesterday, probably around the time where the issue/or fix was happening?
      > >
      > > I do see a newer post though with a featured image up and running so it's
      > > seems it might be just that image you are using.
      > >
      > > Have you tried to re-upload the image?
      > > If you try a different image and it works it could be that the one you are
      > > trying to upload is corrupt. You could also try a different format maybe.
      > >
      > > Let me know what you have.
      > >
      > >
      > > Best,
      > >
      > > Anastasia Melekou

       

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            pcuadrad Pablo Cuadrado (Inactive)
            afahmifa Ayip Fahmi Faturochman [X] (Inactive)
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              Created:
              Updated:
              Resolved: