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  1. Planet4
  2. PLANET-3564

IdeaPush: Notifications stopped working

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Should have Should have
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      Notifications of IdeaPush (Change status, submission of a new one, etc..) stopped working. Exacly the same as https://jira.greenpeace.org/browse/PLANET-2728

      All seems good in the Plugin Settings, see >> https://planet4.greenpeace.org/wp-admin/edit.php?post_type=idea&page=idea_push_settings

      This is somehow urgent because our users are not getting notified about the outcomes of their ideas and we lose the "supporter journey" of our beautiful workflow

      Last time (2728) was resolved by ltitus - this was the cause;

      "Looks like the server is sending e-mail into SendGrid. SendGrid is failing to to forward the messages. I'll investigate further but I have a feeling perhaps we hit some monthly limit (we only have a free account)."

            ltiralon Luca Tiralongo
            ltiralon Luca Tiralongo
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